You’re going to walk into the office or desk or just to the front door and feel like everything is too heavy for either yourself or someone else and when that happens, professionally our approach is just to try to patch the wound with some sentiment like “Try to find the positive in this…” before patting someone on the shoulder and getting back to the grind.
However, I want to suggest that, the next time you find yourself or see someone else in this spot, I want to suggest a different tack.
- Give someone a hug.
- Talk to them, then listen, then (and only then) act. Always in that order.
- When the dust clears, find them and do more listening.
There is a difference between caring and appearing as if you care. The people you interact with know the difference, so when it comes to you, be the care people are looking for.